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Support and FAQs

List of 4 frequently asked questions.

  • Are Hopkins students required to have a computer?

    Hopkins is an official Bring Your Own Device (BYOD) school and students are required to own a laptop with a built-in webcam.  We primarily recommend students have either a Mac or a PC.  However, since we are a Google School, many of our students do well with Chromebooks (primarily in grades 7-8).  We recommend that all students have a set of headphones with a built-in microphone that can be connected to their laptops.

  • Where are the Technology Department offices located?

    The Technology Department offices are located in the basement of Hopkins House. Click Here for a campus map.

  • I have questions.  How do I get in touch with Technical Support?

    Please do one of the following:

    (a) Send an email to support@hopkins.edu

    OR

    (b) Visit our offices in the basement of Hopkins House

    We will be happy to help you!

  • Will the Technology Department fix my personal computer?

    The Technology Department will make every effort to get you connected to services we provide from your personal computer (e.g. Google, WiFi, printing, etc.).  However, we do not service hardware or software related problems on personal computers.
986 Forest Road
New Haven, Connecticut 06515
(203) 397-1001

    • Voted #1
      Best Day School
      in CT, 2024

Hopkins is a private middle school and high school for grades 7-12. Located on a campus overlooking New Haven, CT, the School takes pride in its intellectually curious students as well as its dedicated faculty and staff.